SERVICE DESCRIPTION - PLEASE READ IN FULL!
CoppellTVRepair offers a REPAIR SERVICE for your the HP CPTOH-0602 YSUS board as shown on the picture.
REPAIR SERVICE means that you have to send in your malfunctioning board for us to repair and return back to you. Sale of a serviced board or a trade-in service may also be available, depending on current availability.
The Y-main sustain board in HP CPTOH-0602 can fail (like any other board) in several different ways and they may result in various visible symptoms.
The most common ones are:
1) A blown (open) power fuse on the Vs line. There are two fuses placed in plastic sockets located near the power cable connected. Finding one of those two fuses open (lacking continuity) is 99.99% guarantee that the board has undergone a power failure and needs service or replacement.
Do not attempt to replace the fuse - that alone will not help!
When the fuse is blown the outside effect that the TV starts and produces sound (if configured on the proper input with signal), but lacks any raster on the display.
It is also worth noting that if a fuse is not blown that does not mean that the board is good!
2) If the display is flashing about once a second, with or without an image in the background that's likely also a bad YSUS board. The two main fuses will be good in this case.
3) Dark screen with a glow (observe in a dark room) can also be indication for a failed YSUS board, although not guaranteed; when it's the board that is bad it will also produce pretty high temperature on the heat sinks
Typical processing time for the repair is within two business days; if we have any probems that require more time (be it overload or technical problems) we will contact you with an update and request for more time.
We have a fairly high success ratio, but we still do not guarantee success; if we can't get the board to work, though, you will not need to pay.
Presently we do not charge in advance for repair services.
Instead, once the board(s) are received, tested, found to be defective, serviced and tested again to success we send a payment request to the customer.
If something along the process - such as unexpected difficulty or finding a board to be functional - arises we contact the customer via email and/or phone and disscuss options.
Minimal charge / diagnostic fee
If a board arrives and is determined to be functional we charge up to $25 for diagnostic fee.
For explanation of why do we do that please read this article.
We ask that the board arrives here in good physical condition and without traces of tampering. If someone (other than us, that is) has already attempted to service the board then please contact us with a description/pictures and do not directly place an order. We reserve the right to refuse service to boards that have signs of repair attempts.
If you have any questions do not hesitate to ask.